FOUNDATION DESCRIPTION

The Open Media Foundation (OMF) is an innovative media and technology nonprofit dedicated to putting the power of the media in the hands of the people, enabling everyone to engage in their community and bring about the change they wish to see in the world. We empower nonprofits, governments and individuals by providing high-end media, design and technology services, along with community education and tools. OMF is the perfect place to combine a marketing-centered career with your passion for social change and innovation.

OMF is a multi-service media agency focused entirely on serving nonprofit and government clients. We are a small, but growing team of passionate designers and technologists dedicated to helping mission-oriented organizations communicate with those they serve.

Additional information about Open Media Foundation and its mission can be found here.

POSITION DESCRIPTION

The Open Media Foundation seeks an experienced Account Director with a commitment to using their skills to make the world a better place. Our top candidate will have a passion for OMF’s mission and a desire to support the community and contribute to the greater good.

The Account Director will be responsible for elevating our marketing services to the next level of strategic service to our nonprofit and government clients. For years, OMF has been an expert in providing high-end website development, branding, and custom video production. We have all the pieces of a full-service Marketing/Communications agency, but too-often provide these as stand-alone services and piecemeal projects without helping our clients form a strategic marketing plan that optimizes the impact of their investments in our services. We’re looking for a multi-talented professional who will help OMF and our clients think bigger: providing a strategic direction for our media and marketing services while taking a leadership position in the day-to-day delivery of those services for our current clients. Ideal candidates will have experience in developing and working in a full-service marketing or digital agency environment and will be able to translate that experience into strong opinions and solid plans to help OMF serve our clients at the highest level. They will work with the Executive Director to develop a sales and marketing plan with the goal of identifying new nonprofit and governmental client prospects and partners, both locally and nationally, selling our services to those prospects and then cultivating our relationship with them for long-term success. They will work with the Chief Operating Officer to develop a growth and hiring plan for the Services team as supported by the evolution strategies they put in place.

The Account Director will be responsible for the financial health and overall management of the Open Media Foundation’s Services Department. The Account Director will be the primary contact for our Services clients, responsible for their long-term relationship with Open Media Foundation and their overall satisfaction for the work that we perform on their behalf. The Account Director will be responsible for ensuring that departmental profit goals are met and that projects are scoped, sold, contracted, managed and delivered at a high quality. They will manage the day-to-day workload of our design and development team, coordinating schedules with clients, ensuring work is performed on a timely basis, and leading the presentation and approval processes. They will manage the capacity planning for the team and will identify and secure freelance personnel as needed to meet our project commitments.

The Account Director is responsible for promoting a collaborative and healthy office culture by being a steward of the Open Media Foundation’s core values. The Account Director is also important for promoting collaboration across departments.

POSITION RESPONSIBILITIES

Account Management & New Business Development 60%

• Design and manage multi-faceted marketing and communication plans for our nonprofit clients, effectively packaging and selling the services we offer, and then managing those plans with OMF as their full-service agency, leveraging OMF’s resources and other resources, as-needed
• Coordinate and/or create proposals, RFP submissions and quotations for new business opportunities
• Develop an internal networking and marketing plan to optimize referrals and generate new business leads
• Pursue new business leads and convert to new projects
• Develop long-term relationships with clients, partners, and other organizations to drive future business and referrals
• Provide content and department highlights for OMF publications such as our monthly newsletter, event presentations and annual reports

Project Management for Services Projects 30%

• Develop project plans for new projects to realize the goals set-forth with clients
• Manage projects against project plans and budgets to ensure on-time and on-budget delivery
• Arrange and emcee discovery and deliverable review meetings with client stakeholders
• Serve as conduit between client stakeholders and Services team members, where needed to organize requests and ensure team productivity
• Develop and maintain a capacity plan for the Services team members, using the plan to determine project timelines and communicate expectations to clients
• Identify, qualify, brief and manage freelance talent where needed to complete projects within the capacity plan
• Manage client invoicing with the Finance Team
• Provide COO with department metrics necessary for reporting to the Board of Directors

Admin/HR 10%

• Provide oversight and performance management for 3-5 direct reports, including periodic check-ins and annual reviews
• Present the Services Department portion of the bi-weekly Open Media Foundation Tour to educate visitors about the department and its priorities
• Participate in company meetings and events, including fundraising events; be a steward for OMF in the community

REQUIRED SKILLS & TRAITS

• Strong organizational skills, including the ability to manage complex tasks, prioritize activities amongst multiple client accounts
• Strong attention to detail
• Self-discipline to follow through on commitments
• Understanding of user-centered design principles and web development processes
• Comfort in creating detailed agendas, leading meetings and presenting to clients
• Ability to establish and nurture strong relationships built on trust and performance
• Strong writing skills and experience in creating and reviewing contractual documents
• Belief in the core values of Open Media Foundation
  • Self-actualization
  • Wisdom of the Crowd
  • Direct Communication
  • Honoring Our Word
  • Innovation

BONUS SKILLS & TRAITS

The following are nice to have, but not required:

• At least 3 years working in a digital design, media or marketing agency environment
• Experience in the nonprofit sector or working with nonprofit clients
• Exposure to or experience with video production and large web development projects
• Experience in leading stakeholder interviews and user research

COMPENSATION

OMF is offering a base salary of $60,000 annually, in addition to an employer-sponsored HSA and a flexible PTO policy that includes a paid sabbatical after three years.

Employees also receive a free Denver Open Media membership which gives them access to all of the Foundation’s video, audio, and studio production equipment, plus unlimited access to OMF’s training programs.

HOW TO APPLY

This is an immediate-hire, full-time position. Local candidates are encouraged to apply, and out of area candidates will be considered who can relocate immediately without relocation assistance.

Embracing diversity is a core belief of Open Media Foundation. We encourage individuals with diverse backgrounds, age, economic circumstance, ethnicity, gender expression, marital status, national origin, religion, and sexual orientation to apply.

Please submit the following materials to be considered:

• Cover letter, summarizing why you believe that you are right for this position and why OMF is right for you,
• Resume

Please email both documents to careers@openmediafoundation.org. Phone or in-person applications will not be accepted.

A final step in the hiring process for selected candidates is to arrange personal reference calls with former supervisors and others we may choose from your work history.